AskBobster has been working with Greater Manchester Chamber of Commerce to show how AI solutions can support a range of business needs, from answering FAQs to improving customer service across multiple platforms, ultimately enhancing overall customer satisfaction.
The adaptability of AskBobster allows businesses of all sizes - from small boutiques to large professional firms - to streamline customer interactions, maintain a high-quality service during peak demand and reduce operational costs.
AskBobster offers Chamber members a powerful, customised AI solution that simplifies customer engagement, streamlines processes and provides invaluable support while allowing them to focus on what they do best - growing their business.
Lucy Mulligan, Head of Marketing at Greater Manchester Chamber of Commerce, said: “AskBobster has revolutionised how we deliver support to our 4,000+ members. Their done-for-you service made implementing an AI chatbot completely seamless - they handled everything from custom training on our extensive business support services to ensuring the chatbot truly represents the Chamber's voice and expertise.
“The AI assistant provides instant support to our members around the clock, helping them access information about our services, events, and business support programmes. The chatbot has become an essential tool in our digital transformation journey, helping us better serve the Greater Manchester business community. The team have been an absolute pleasure to work with and have opened doors for us that we really didn't think we had the time or investment for - many thanks for our chatbot!”
Martin Jackson, Founder & CEO of AskBobster, added: "Partnering with Greater Manchester Chamber of Commerce is an important milestone for AskBobster. Our aim is to provide businesses with advanced AI solutions that are easy to implement and deliver real value. By offering a fully managed, done-for-you service, we enable Chamber members to enhance customer engagement, streamline operations, and focus on their core business activities. This partnership allows us to demonstrate how AI can be both effective and accessible, helping businesses thrive in a rapidly changing environment.”
AskBobster's AI chatbot solutions have been successfully implemented across a variety of industries, demonstrating their versatility and effectiveness. The chatbots are designed to meet the unique needs of professional services, financial services, healthcare services, educational services, personal care services, hospitality, retail, and logistics by enhancing engagement, improving operational efficiency and providing consistent customer support.
Greater Manchester Partners
AskBobster has worked with other leading Greater Manchester organisations, including Manchester Golf Club and the Families & Babies charity. The partnership with Manchester Golf Club highlights how AskBobster can be tailored to niche industries, providing seamless support for member enquiries, event bookings and guest engagement.
Nick Melvin, Chair of Manchester Golf Club Marketing Committee, said: “AskBobster has significantly improved our guest and member engagement. The chatbot is always there to greet visitors to our website and provide them with the information they need. With their done-for-you service, the setup was completely hassle-free. Their team handled everything, from integrating our brand to managing the bot’s updates, which means we don't have to worry about a thing. It's a valuable asset for our club, allowing us to focus on providing the best member experience while they handle the technical side.”
Elaine Edwards, Chair of Trustees, Families & Babies, said: “Working with AskBobster has been such a positive experience for us. Their chatbot is now helping families get the information and support they need, even after hours. We didn’t have the time or technical know-how to handle the setup ourselves, but AskBobster took care of everything. They really listened to our needs and customised the bot perfectly for us. It's already making a big difference for the families we support, and we're really happy with how smoothly it all went.”
Canine Inspiration
The idea for AskBobster was inspired by Bobbie (pictured) the office mascot and much-loved pooch at AskBobster. Bobbie, affectionately known as "The Bobster," is a cheerful cockapoo whose friendly demeanour and playful nature bring joy to the entire team. Bobbie is more than just a pet - she’s the heart and soul of the office, often greeting everyone with her wagging tail and brightening even the dullest of days.
The concept of AskBobster was born during one of Bobbie's walks, where her ability to effortlessly connect with passersby sparked an idea among the team: what if their technology could be as engaging and approachable as Bobbie? This inspiration led them to create an AI chatbot that embodied Bobbie's welcoming nature - warm, helpful and delightful.
Bobbie’s influence extends beyond being a mascot - she symbolises the values of accessibility, friendliness and support that are central to AskBobster's AI chatbot solutions. By infusing Bobbie’s personality into its technology, AskBobster has developed a tool designed to make business communications simpler, more efficient and as friendly as a wagging tail.
For more information on how AskBobster can help your business, visit www.askbobster.ai