Metalube, a leading producer of high-performance lubricants, is proud to announce that its Technical Services Team, led by Global Technical Services Manager Emma Pates, is currently in Dubai to conduct technical service seminars in collaboration with Dubai Cable Company (Ducab). This initiative underscores Metalube's commitment to delivering unparalleled aftersales support to its valued customers worldwide.
Joined by Technical Sales Manager Zaid Ahmad and Asia Technical Services Manager Mohd Shahrin Abu Bakar, the team's visit to Ducab forms a crucial component of Metalube’s comprehensive aftersales support strategy. By providing technical guidance and expertise directly to customers, Metalube ensures that its products are utilised to their fullest potential.
This is part of Metalube’s Total Fluid Management system, a revolutionary aftersales service designed to optimise performance and extend the lifespan of its industry-leading lubricants. Through this innovative approach, Metalube guarantees:
- Maximised productivity
- Extended lubricant lifespan
- Access to cutting-edge service and technology
- Continuous support
- Reduced downtime and maintenance costs
"We are thrilled to bring our technical expertise directly to our customers in Dubai," said Emma Pates, Global Technical Services Manager at Metalube. "By offering comprehensive aftersales support, we empower our customers to achieve optimal results and drive efficiency in their operations."
Metalube's global technical support network ensures that customers across various markets receive the highest level of service and support. Through ongoing training and education, Metalube remains at the forefront of innovation, delivering solutions that meet the evolving needs of its clients.
The Metalube Group is a group of industrial lubricants brands – Metalube, Molyslip and Vapor-Tek. The company exports 95% of its production to over 100 countries worldwide and has offices in Manchester, Dubai, Mumbai, São Paulo and Shanghai. From its UK headquarters are in Irlam Manchester where the company has a fully integrated lubricant manufacturing facility, including state-of-the-art science laboratories.
victoria.hunt@metalube.co.uk 07551 235389